Privacy Policy
Introduction
Villa Gennaro's ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://villagennaros.com/, use our mobile application, order from our restaurant, or engage with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Place an order for food delivery or pickup
Make a reservation or book our banquet hall
Sign up for our loyalty program or mobile app
Subscribe to our newsletter or marketing communications
Contact us with questions or feedback
Participate in contests, promotions, or surveys
This information may include:
Name and contact information (email address, phone number, mailing address)
Payment information (credit card details, billing address)
Delivery address
Order history and preferences
Account credentials (username and password)
Date of birth (for special offers)
Automatically Collected Information
When you visit our website or use our mobile app, we may automatically collect certain information, including:
Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent on pages, click patterns)
Location data (with your permission)
Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you about your orders, reservations, and inquiries
Provide customer support
Send you promotional materials and special offers (with your consent)
Administer our loyalty program and rewards
Improve our services, menu offerings, and customer experience
Analyze usage patterns and optimize our website and app
Prevent fraud and enhance security
Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
Payment processors
Delivery services
Email and SMS marketing platforms
Analytics providers
Cloud storage providers
Customer support tools
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data (e.g., payment information)
Secure servers and data storage
Regular security assessments
Access controls and authentication
Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications
Data portability: Request transfer of your data to another service
Object to processing: Object to certain uses of your information
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and app. Cookies are small data files stored on your device that help us:
Remember your preferences and settings
Keep you logged in to your account
Analyze site traffic and usage patterns
Deliver personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.
Third-Party Links
Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Marketing Communications
With your consent, we may send you promotional emails, SMS messages, or push notifications about special offers, new menu items, and events. You can opt out of these communications at any time by:
Clicking the "unsubscribe" link in our emails
Replying "STOP" to SMS messages
Adjusting notification settings in our mobile app
Contacting us directly
Even if you opt out of marketing communications, we may still send you transactional messages related to your orders and account.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Villa Gennaro's
Address: 75 Lincoln Highway, Edison, NJ 08820
Phone: (732) 549-8554
Email: [email protected]
Website: https://villagennaros.com/
